
Frequently Asked Questions
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About The Deen Dispatch
What is The Deen Dispatch?
The Deen Dispatch is a monthly subscription designed to deliver inspiring and uplifting reflections directly through your letterbox. Each month, you'll receive a thoughtfully crafted envelope - including uplifting quotes from the Qur'an and AHadith, a personal letter for reflection and additional items like notecards, stickers etc to complement the months theme
Why was The Deen Dispatch created?
In a fast-paced, digital world full of information overload, The Deen Dispatch aims to slow things down and bring back the simple joy of receiving heartfelt mail. Creating a space for reflection and connection that helps you strengthen your Deen while enriching your spiritual life through consistent reminders and insights.
What makes The Deen Dispatch different?
The Deen Dispatch stands out because of its focus on personal and physical engagement. In an era of digital communication, it offers something rare and cherished - a letter in the mail, filled with reflections and spiritual reminders and quotes
What is included in the monthly dispatch?
Each month, you will receive:
Quranic verses and AHadith quotes relevant to the theme
A personal letter with heartfelt reflections on the month's theme
Additional keepsake items which will vary every month. These may include illustration cards, stickers, or notes etc to further enhance your reflections.
What themes are explored in the monthly dispatches?
Each month, a different theme is explored meaning no two months are the same. Topics may range from gratitude and patience to deeper themes like reflection on Allah's mercy, personal growth, and spiritual insight.
Subscription Information
How does The Deen Dispatch subscription work?
When you subscribe, you will receive a curated envelope each month in your letterbox. Each dispatch will include a personal letter, quotes from the Quran and AHadith, and additional keepsake items, all designed to inspire and offer beautiful reflections each month.
How can I subscribe?
We offer two subscription plans, one for those based in the United Kingdom and another for Rest of the World.
Please ensure you select the correct postal location as the price varies.
When will I receive my Deen Dispatch?
If you signed up on or before the 15th of each month you will receive this month's dispatch.
If you signed up after the 15th of the month (i.e. 16th and onwards) then you will receive next months dispatch.
Each months dispatch is aimed to be posted out around the 23rd of the month. You will receive an email saying your order has been fulfilled once it's making its way to you, inshaAllah
When will payment be taken?
Each month you will be billed on the same day you signed up
Can I cancel?
Yes you are free to cancel your subscription at anytime. You can manage your subscription from your account.
If you decide to cancel them we'd be happy to take on any feedback - feel free to contact us here.
My dispatch hasn't arrived yet!
Each envelope is sent with 2nd class Royal Mail stamps. It typically takes 2-3 days (excluding Sundays and Bank Holidays) for it to arrive for UK subscribers and 7-10 days for International subscribers. Occasionally mail can get delayed in transit and unfortunately at times even lost in the post.
If your dispatch still hasn't arrived by the 20th of the following month then please get in contact. I can either re-send the dispatch with next months or issue a full refund, whichever you'd prefer.
Who is The Deen Dispatch for?
Who should subscribe to The Deen Dispatch?
The Deen Dispatch is for anyone looking to deepen, reignite and refocus their connection to their faith. Whether you're seeking inspiration, motivation, or reflection, this service is designed for Muslims of all ages who want to cultivate meaningful reminders throughout their lives.
Can families subscribe?
Yes! The Deen Dispatch can become a beautiful way to spark deep discussions and shared reflections, making it an enriching experience for all involved.
Suggestions and Feedback
Can I suggest topics?
Yes of course! I welcome your suggestions and feedback. If there's a specific theme or idea you'd like to explore, please feel free to get in contact via email (info@thedeendispatch.com), drop a DM via Instagram or through the contact form on the website. I'm always open to creating thoughtful dispatches that resonate with the community.
Can I offer my own reflections on the months theme?
Yes, absolutely! I would love to hear back from subscribers and encourage you to share your thoughts and reflections on the month’s theme. The Deen Dispatch is all about fostering connection and learning together, and your insights are valuable. Please feel free to reach out via email (info@thedeendispatch.com), drop a DM via Instagram or through the contact form on the website - your reflections might even inspire others in the community!